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COVID-19 Freight Information

 

As expected, there are delays in delivery of your items, and these delays are outside of our control. Our normal delivery windows are 3 business days for plants, and 4 if rural. NZ Post have advised that this service is sometimes now taking 6 days. We will ensure all plants have a good drink before they are sent.

 

We are also experiencing a high number of orders; this means it is taking us longer to dispatch. This is taking us around 3 business days (Monday-Friday) to get orders out.

When your item has been picked up, we will send you a tracking number so you can track your parcel. If you have not been sent a tracking number from us it means we have not yet packed your parcel yet.

Thank you for your continued kindness, support, and patience as we work through this together.

HEAD OFFICE   |   92 Stourbridge Street Spreydon, Christchurch   |   PHONE 03 332 9099   |   FAX 03 332 1585

 

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